Optimized human cell products for research
and drug discovery

Terms and Conditions

Terms and Conditions

DefiniGEN Limited

Terms and Conditions for the Supply of Goods and related Services

1        Interpretation

1.1       The definitions and rules of interpretation in this condition apply in these Conditions.

Buyer” means the person, firm or company who purchases the Goods from the Company;
Company” means DefiniGEN Limited, a company registered in England under number 07595566 whose registered office is at Moneta Building 280, Babraham Research Campus, Babraham, Cambridge, Cambridgeshire, CB22 3AT;
Company’s Equipment” means any equipment, tools, systems or facilities provided by the Company and used by the Company in the provision of the Services;
Contract” means any contract between the Company and the Buyer for the sale and purchase of the Goods, incorporating these Conditions;
Contract Price” means the total price payable by the Buyer for the supply of Goods under a Contract;
Delivery Point” means the place where delivery of the Goods is to take place under condition 4;
Goods” means the Company’s range of cell and media products agreed in the Contract to be supplied to the Buyer by the Company and the Services (where the context so implies), together with any other goods which the Buyer agrees to take from the Company;
Services” means any testing and/or development services to be provided by the Company under the Contract, together with any other services which the Company provides, or agrees to provide, to the Buyer.

1.2       A reference to a particular law is a reference to it as it is in force for the time being taking account of any amendment, extension, application or re-enactment and includes any subordinate legislation for the time being in force made under it.

1.3       Words in the singular include the plural and in the plural include the singular.

1.4      A reference to one gender includes a reference to the other gender.

1.5       Condition headings do not affect the interpretation of these Conditions.

2        Application of terms

2.1       Subject to any variation under condition 2.3, the Contract shall be on these Conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Buyer purports to apply under any purchase order, confirmation of order, specification or other document).

2.2       No terms or conditions endorsed on, delivered with or contained in the Buyer’s purchase order, confirmation of order, specification or other document shall form part of the Contract simply as a result of such document being referred to in the Contract.

2.3       These Conditions apply to all the Company’s sales and any variation to these Conditions and any representations about the Goods shall have no effect unless expressly agreed in writing and signed by a Director of the Company. The Buyer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of the Company which is not set out in the Contract. Nothing in this condition shall exclude or limit the Company’s liability for fraudulent misrepresentation.

2.4       Each order or acceptance of a quotation for Goods by the Buyer from the Company shall be deemed to be an offer by the Buyer to buy Goods subject to these Conditions.

2.5       No order placed by the Buyer shall be deemed to be accepted by the Company until a written acknowledgement of order is issued by the Company or (if earlier) the Company delivers the Goods (or starts providing the Services) to the Buyer.

2.6       Any quotation is given on the basis that no Contract shall come into existence until the Company despatches an acknowledgement of order to the Buyer or (if earlier) the Company delivers the Goods (or starts providing the Services) to the Buyer.  Any quotation is valid for a maximum period of 30 days only from its date, provided that the Company has not previously withdrawn it.

3        Description

3.1       The quantity and description of the Goods shall be as set out in the Company’s quotation or acknowledgement of order.

3.2       All samples, drawings, descriptive matter, specifications and advertising issued by the Company and any descriptions or illustrations contained in the Company’s catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Contract.

4        Delivery

4.1       Unless otherwise agreed in writing by the Company, delivery of the Goods shall take place at the Buyer’s invoice address.

4.2       Any dates specified by the Company for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time.

4.3       The Company shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods (even if caused by the Company’s negligence), nor shall any delay entitle the Buyer to terminate or rescind the Contract unless such delay exceeds 180 days.

4.4      If for any reason the Buyer fails to accept delivery of any of the Goods when they are ready for delivery, or the Company is unable to deliver the Goods on time because the Buyer has not provided appropriate instructions, documents, licences or authorisations:

4.4.1         risk in the Goods shall pass to the Buyer (including for loss or damage caused by the Company’s negligence);

4.4.2         the Goods shall be deemed to have been delivered; and

4.4.3         the Company may store the Goods until delivery, whereupon the Buyer shall be liable for all related costs and expenses (including, without limitation, storage and insurance).

4.5      The Buyer shall provide at the Delivery Point and at its expense adequate and appropriate equipment and manual labour for unloading the Goods.

4.6      The Company may deliver the Goods by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with the provisions of the Contract.

4.7      Each instalment shall be a separate Contract and no cancellation or termination of any one Contract relating to an instalment shall entitle the Buyer to repudiate or cancel any other Contract or instalment.

5        Return and Replacement Policy

5.1       For Products purchased directly from the Company and its authorised distributors if the Product does not perform as described on the datasheet associated with the Product, Buyer must notify Company within 7 days of delivery providing details of the relevant protocol used.  Company will then examine details of Buyer’s protocol to determine whether the problem is protocol related or Product related.  For protocol-related problems, Company experts will provide reasonable independent advice.  For Product-related problems, a replacement or refund will be offered as Buyer’s sole remedy.

6        Export Terms

6.1       In these Conditions, “Incoterms 2010” means the international rules fo  r the interpretation of trade terms of the International Chamber of Commerce as in force at the date when the Contract is made. Unless the context otherwise requires, any term or expression which is defined in or given a particular meaning by the provisions of Incoterms 2010 shall have the same meaning in these Conditions, but if there is any conflict between the provisions of Incoterms 2010 and these Conditions, the latter shall prevail.

6.2       Where the Goods are supplied for export from the United Kingdom, the provisions of this condition 5 shall (subject to any special terms agreed in writing between the Buyer and the Company) apply notwithstanding any other provision of these Conditions.

6.3       The Buyer shall be responsible for complying with any legislation or regulations governing the importation of the Goods into the country of destination and for the payment of any duties on them.

6.4       Unless otherwise agreed in writing between the Buyer and the Company, the Goods shall be delivered “Free Carrier” at the Company’s premises.

7        Non-delivery

7.1      The quantity of any consignment of Goods as recorded by the Company on despatch from the Company’s place of business shall be conclusive evidence of the quantity received by the Buyer on delivery unless the Buyer can provide conclusive evidence proving the contrary.

7.2      The Company shall not be liable for any non-delivery of Goods (even if caused by the Company’s negligence) unless the Buyer gives written notice to the Company of the non-delivery within five days of the date when the Goods would in the ordinary course of events have been received.

7.3      Any liability of the Company for non-delivery of the Goods shall be limited to replacing the Goods within a reasonable time or issuing a credit note at the pro rata Contract rate against any invoice raised for such Goods.

8        Risk/title

8.1      The Company’s Equipment shall at all times be at the risk of the Company and ownership of the Company’s Equipment shall at all times vest in the Company.

8.2      The Goods are at the risk of the Buyer from the time of delivery.

8.3      Ownership of the Goods shall not pass to the Buyer until the Company has received in full (in cash or cleared funds) all sums due to it in respect of:

8.3.1      the Goods; and

8.3.2       all other sums which are or which become due to the Company from the Buyer on any account.

8.4      Until ownership of the Goods has passed to the Buyer, the Buyer shall:

8.4.1       hold the Goods on a fiduciary basis as the Company’s bailee;

8.4.2       store the Goods (at no cost to the Company) separately from all other goods of the Buyer or any third party in such a way that they remain readily identifiable as the Company’s property;

8.4.3       not destroy, deface or obscure any identifying mark or packaging on or relating to the Goods; and

8.4.4       maintain the Goods in satisfactory condition and keep them insured on the Company’s behalf for their full price against all risks to the reasonable satisfaction of the Company. On request the Buyer shall produce the policy of insurance to the Company.

8.5      The Buyer shall not make products or any portion of them, in any way, shape or form, including as a component of another product available for the purpose of further resale or alter or remove the product label and the Company’s mark of origin without the express written permission of the Company.

8.6      The Buyer’s right to possession of the Goods shall terminate immediately if:

8.6.1        the Buyer has a bankruptcy order made against him or makes an arrangement or composition with his creditors, or otherwise takes the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convenes a meeting of creditors (whether formal or informal), or enters into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or has a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof, or documents are filed with the court for the appointment of an administrator of the Buyer or notice of intention to appoint an administrator is given by the Buyer or its directors or by a qualifying floating charge holder (as defined in paragraph 14 of Schedule B1 to the Insolvency Act 1986), or a resolution is passed or a petition presented to any court for the winding-up of the Buyer or for the granting of an administration order in respect of the Buyer, or any proceedings are commenced relating to the insolvency or possible insolvency of the Buyer; or

8.6.2         the Buyer suffers or allows any execution, whether legal or equitable, to be levied on his/its property or obtained against him/it, or fails to observe or perform any of his/its obligations under the Contract or any other contract between the Company and the Buyer, or is unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 or the Buyer ceases to trade; or

8.6.3         the Buyer encumbrances or in any way charges any of the Goods.

8.7      The Company shall be entitled to recover payment for the Goods notwithstanding that ownership of any of the Goods has not passed from the Company.

8.8      The Buyer grants the Company, its agents and employees an irrevocable licence at any time to enter any premises where the Goods are or may be stored in order to inspect them, or, where the Buyer’s right to possession has terminated, to recover them.

8.9       Where the Company is unable to determine whether any Goods are the goods in respect of which the Buyer’s right to possession has terminated, the Buyer shall be deemed to have sold all goods of the kind sold by the Company to the Buyer in the order in which they were invoiced to the Buyer.

8.10      On termination of the Contract, howsoever caused, the Company’s (but not the Buyer’s) rights contained in this condition 7 shall remain in effect.

9        Price

9.1       Unless otherwise agreed by the Company in writing, the price for the Goods shall be the price set out in the Company’s price list published on the date of delivery or deemed delivery.

9.2       The price for the Goods shall be exclusive of any taxes and import duties which are levied when the delivery reaches the specified destination. The Buyer will be responsible for payment of any such taxes and import duties. Please note that the Company has no control over these charges and cannot predict their amount. The Buyer should contact their local tax or customs office for further information before placing the order.

10        Payment

10.1       Subject to condition 9.4, payment of the price for the Goods is due immediately unless a credit account is agreed prior to the date of invoice.

10.2       Time for payment shall be of the essence.

10.3       No payment shall be deemed to have been received until the Company has received cleared funds.

10.4       All payments payable to the Company under the Contract shall become due immediately on its termination despite any other provision.

10.5       The Buyer shall make all payments due under the Contract in full without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless the Buyer has a valid court order requiring an amount equal to such deduction to be paid by the Company to the Buyer.

10.6       If the Buyer fails to pay the Company any sum due pursuant to the Contract, the Buyer shall be liable to pay interest to the Company on such sum from the due date for payment at the annual rate of 4% above the base lending rate from time to time of HSBC Bank Plc, accruing on a daily basis until payment is made, whether before or after any judgment.

10.7       If the Buyer fails to pay the Company in accordance with clause 9.1 above, the Company reserves the right to withdraw any account of the Buyer so that they may only deal in future on a pro forma basis.

11       Quality

11.1      The Company warrants that (subject to the other provisions of these Conditions) on delivery, and for a period of shelf life and expiry dates mentioned on the product documentation, whichever is earlier,  the Goods shall be of satisfactory quality within the meaning of the Sale of Goods Act 1979.

11.2      The Company shall not be liable for a breach of the warranty in condition 10.1 unless:

11.2.1             the Buyer gives written notice of the defect to the Company, and, if the defect is as a result of damage in transit to the carrier, within five days of the time when the Goods were delivered to the Buyer; and

11.2.2             the Company is given a reasonable opportunity after receiving the notice of examining such Goods and the Buyer (if asked to do so by the Company) returns such Goods to the Company’s place of business at the Company’s cost for the examination to take place there or, if appropriate, the Company examines the Goods at the Buyer’s place of business.

11.3      The Company shall not be liable for a breach of the warranty in condition 10.1 if:

11.3.1             the Buyer makes any further use of such Goods after giving such notice; or

11.3.2             the defect arises because the Buyer failed to follow the Company’s oral or written instructions as to the storage, use, maintenance, expiry date and application of the Goods or accidental damage by Buyer or (if there are none) good trade practice; or

11.3.3             the Buyer alters or modifies such Goods without the written consent of the Company.

11.4      Subject to condition 10.2 and condition 10.3, if any of the Goods do not conform with the warranty in condition 10.1 the Company shall at its option repair or replace such Goods (or the defective part) or refund the price of such Goods at the pro rata Contract rate provided that, if the Company so requests, the Buyer shall, at the Company’s expense, return the Goods or the part of such Goods which is defective to the Company.

11.5      If the Company complies with condition 10.4 it shall have no further liability for a breach of the warranty in condition 10.1 in respect of such Goods.

11.6      Any Goods replaced shall belong to the Company and replacement Goods shall be guaranteed on these terms.

12       Intellectual Property, Confidentiality and Data Protection

12.1      All intellectual property rights and all other rights in the Goods and any materials prepared or supplied by the Company in connection with the provision of the Goods shall remain the property of the Company.

12.2      All information supplied to the Buyer by the Company at any time in connection with the provision of the Goods shall be regarded as confidential and shall not without the prior written consent of the Company be published or disclosed to any third party.  The obligations under this condition 11.2 shall survive notwithstanding termination or expiry of these Conditions.

13       Non-Solicitation

13.1     The Buyer shall not, during the term of the Contract or for a period of 12 months from the date of termination of the Contract (for whatever reason), solicit, endeavour to entice away, employ, offer to employ or engage any person who is at any time during the term of the Contract employed by the Company (whether or not such person would commit any breach of his contract of service or consultancy agreement in leaving such employment or engagement).

14       Limitation of liability

14.1     Subject to conditions 4.3, 6.2, 10, 13.2 and 13.3, the total liability of the Company to the Buyer whether in contract, tort, negligence, breach of statutory duty or otherwise for any direct loss or damage, costs or expenses arising under or in connection with these Conditions (including, without limitation, direct loss of business, direct loss of profit or other direct economic or financial loss or damage) shall not exceed an amount equal to 150% of the Contract Price.

14.2     Subject to condition 13.3, the Company shall not be liable to the Buyer whether in contract, tort, negligence, breach of statutory duty or otherwise for any indirect or consequential loss or damage, costs or expenses arising out of or in connection with these Conditions.

14.3     Nothing in these Conditions shall exclude or restrict the liability of the Company to the Buyer:

14.3.1             for death or personal injury resulting from the Company’s negligence; or

14.3.2             for fraud or fraudulent misrepresentation; or

14.3.3             in any other circumstances where the Company’s liability may not be so limited under any applicable law.

15       Assignment

15.1     The Company may assign the Contract or any part of it to any person, firm or company.

15.2     The Buyer shall not be entitled to assign the Contract or any part of it without the prior written consent of the Company.

16       Force majeure

The Company reserves the right to defer the date of delivery or to cancel the Contract or reduce the volume of the Goods ordered by the Buyer (without liability to the Buyer) if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of the Company including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, provided that, if the event in question continues for a continuous period in excess of 30 days, the Buyer shall be entitled to give notice in writing to the Company to terminate the Contract.

17       General

17.1     Each right or remedy of the Company under the Contract is without prejudice to any other right or remedy of the Company whether under the Contract or not.

17.2     If any provision of the Contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Contract and the remainder of such provision shall continue in full force and effect.

17.3     Failure or delay by the Company in enforcing or partially enforcing any provision of the Contract shall not be construed as a waiver of any of its rights under the Contract.

17.4     Any waiver by the Company of any breach of, or any default under, any provision of the Contract by the Buyer shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of the Contract.

17.5     The parties to the Contract do not intend that any term of the Contract shall be enforceable by virtue of The Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.

17.6     This Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law, and the parties submit to the exclusive jurisdiction of the English courts.

18       Communications

18.1     All communications between the parties about the Contract shall be in writing and delivered by hand or sent by pre-paid first class post or sent by fax or sent by email:

18.1.1             (in case of communications to the Company) to its registered office, or such other address as shall be notified to the Buyer by the Company; or

18.1.2             (in the case of communications to the Buyer) to the registered office of the addressee (if it is a company) or (in any other case) to any address of the Buyer set out in any document which forms part of the Contract or such other address as shall be notified to the Company by the Buyer.

18.2     Communications shall be deemed to have been received:

18.2.1             if sent by pre-paid first class post, two days (excluding Saturdays, Sundays and bank and public holidays) after posting (exclusive of the day of posting); or

18.2.2             if delivered by hand, on the day of delivery; or

18.2.3             if sent by email on a working day prior to 4.00 pm, at the time of transmission with read receipt checked.

18.2.4            Communications addressed to the Company: Office Manager, DefiniGEN Ltd, Babraham Research Campus,  Moneta Building ( B280), Babraham, Cambridge, United Kingdom. Email: info@definigen.com